Short Changed

I feel so cheated.
Sometime last Aug, i upgraded from 512K broadband line to 1mbps line.

Guess what??? I am getting MODEM speed seriously. this is the result frm the provider's speedometer at their site.

for the past week, I have been calling them every friggin day and they never seem to be doing anything.

I feel really ripped off. I can understand that you are not able to reach the ful capacity of 1mbps but having to settle for modem speed is extremely bad!!!!!!!!